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FREQUENTLY ASKED QUESTIONS

Your Nutrition Questions Answered

DO I HAVE TO HAVE EXPERIENCE WITH EXERCISE?

No. We can work with all levels of fitness

WHAT FORMS OF PAYMENT DOES GAINS BY GUILLERMO TAKE?

Payments are accepted through the website while booking your services, or cash in person will be accepted as well. Payment of services must be made prior to the first consult.

DO YOU ONLY PROVIDE SERVICES IN ENGLISH?

No. I am bilingual in both English and Spanish. Coaching services and even meal plans are provided in preferred language.

DO YOU PROVIDE MEAL PLANS OR MENUS?

I do not give pre-made meal plans as nobody really eats the same thing everyday. I will prescribe calorie and macro prescription goals. For those that need help counting calories, I do provide a macronutrient tracking sheet that will help teach basics of nutrition. No matter what level you are at, I will meet you there to reach your goals.

CAN I MAKE CANCELLATIONS?

All cancellations must be before services begin for a full refund. This will vary depending on the situation but communication with coach is required to see if cancelling is the best option for both parties.

WHAT IF I HAVE TO CANCEL OR RESCHEDULE AN APPOINTMENT BUT I STILL WANT TO CONTINUE MY PROGRAM?

Any rescheduling must be done with a 24 hours notice or else will be counted as a missed appointment. The rescheduling will depend on availability.
In case of no show, no call. That will result in a missed appointment. If it happens with a free 30 min call, then you do NOT get another free 30 min call, you must purchase a service if still interested.

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